40 first-round calls a week. Down to 4.
A talent acquisition team at a 500-person SaaS company was running the same screening-call script over and over, dozens of times a week per recruiter. Here's what changed once AI took the first round.
The challenge
Recruiters were running roughly 40 first-round screening calls a week each — the same baseline questions, asked one applicant at a time, before the team could tell whether a candidate was even a realistic fit for the role they'd applied to.
What changed
AI took over resume screening and the first-round interview, asking every candidate the same structured questions automatically. The recruiting team stepped in only for final rounds — the smaller set of candidates who had already cleared AI screening and an AI-conducted interview.
“We were doing 40 first-round calls a week per recruiter. JIA cut that to 4. The AI handled screening and the first interview — our team stepped in for the final rounds only. That's the whole point of having a TA function.”
Shreya Menon
Head of Talent Acquisition, 500-person SaaS company
Results
40 → 4
first-round calls per recruiter, weekly
90%
reduction in first-round call volume
1
stage TA now personally runs (final round)
500
person SaaS company
Company name withheld at the customer's request; role, quote, and figures are reported directly by Shreya Menon.
This case study, answered.
Why isn't this company named?
This case study is built from a testimonial shared with attribution to a named individual and role, but an anonymized company description (a 500-person SaaS company), which is how it appears everywhere else on justinterview.ai. We're preserving that same anonymization here rather than inventing a company name that was never disclosed.
What was the TA team's challenge before JustInterview.ai?
Recruiters were running roughly 40 first-round screening calls a week each — a volume driven by manually calling every applicant to ask the same baseline questions before knowing whether they were a realistic fit for the role.
What changed after adopting JustInterview.ai?
AI handled resume screening and the first-round interview automatically, so recruiters only stepped in for final-round conversations with candidates who had already cleared AI screening and an AI interview. That cut first-round calls from roughly 40 a week to 4 per recruiter.
Is this the same as JustInterview.ai's site-wide '40 hours saved per recruiter per week' figure?
It's a related but distinct number — the 40-hours figure is JustInterview.ai's own internal platform data across its broader customer base, while '40 calls down to 4' is this specific team's own reported description of their first-round call volume before and after. We're keeping them separate rather than treating one as proof of the other.
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